2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 9.60 LPA
Identify and assess the training needs of the organization through consultation with managers
Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices.
Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross- functional teams, ...
1 Opening(s)
1.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
We are looking for a passionate, experienced, and dynamic trainer to join our team! As a trainer at our company, you will be responsible for planning and developing individual training and development strategy. You will be doing training and development ensuring that the T&D goals are met.
• Build Training Plans ...