2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
1.00 LPA TO 3.00 LPA
Please find the details below
Position : Service Desk
Location : Mahape, Navi Mumbai
Experience requirement : 2+
Joining Date : Immediate to 30 days
Job Description
Coordinates the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues, based on issue priority.
Develop help sheets, solutions and FAQ lists ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
0.50 LPA TO 3.00 LPA
Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...