Back Office Executive

Job Description:

Job Summary:

We are looking for a Back Office Executive to support our travel agency's operations. The ideal candidate will handle documentation, bookings, customer queries, and coordination with vendors. This role requires good organizational skills, attention to detail, and basic knowledge of travel services.

Key Responsibilities:

• Manage travel bookings, hotel reservations, and ticketing.
• Handle visa processing, travel insurance, and itinerary preparation.
• Maintain and update client records and booking details.
• Coordinate with airlines, hotels, and other travel service providers.
• Assist in preparing invoices, bills, and other financial documents.
• Respond to customer inquiries via email and phone.
• Ensure proper documentation and compliance with travel regulations.
• Support the front office team with administrative tasks.

Skills & Qualifications:

• Graduate in any discipline (Travel & Tourism preferred).
• Basic knowledge of travel booking systems (Amadeus, Galileo, etc.) is a plus.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong communication and organizational skills.
• Ability to multitask and work under pressure.