Tele Caller - Sales

Job Description:

Job Summary:

We are looking for a motivated and skilled Tele Sales/Telemarketing professional with 6 months to 1 year of experience to join our dynamic team. The ideal candidate will be responsible for engaging with customers over the phone, presenting products/services, and closing sales or generating leads. This role requires a strong ability to build rapport, work under pressure, and meet targets.

Key Responsibilities:

• Outbound Calls: Make outbound calls to potential customers to generate sales or leads.
• Product/Service Knowledge: Present and explain the features, benefits, and value propositions of products/services to customers.
• Lead Generation: Identify new sales opportunities and qualify leads through effective questioning and active listening.
• Customer Relationship Management: Build strong relationships with customers to ensure satisfaction and repeat business.
• Data Management: Maintain accurate records of customer interactions, sales, and follow-up activities in the CRM system.
• Sales Targets: Meet and exceed daily, weekly, and monthly sales targets or call quotas.
• Feedback & Reporting: Provide feedback on customer preferences, market trends, and competitive products to the management team.
• Problem Resolution: Address customer concerns, objections, or issues in a professional manner and provide appropriate solutions.

Skills & Qualifications:

• Experience: 6 months to 1 year of experience in tele sales, telemarketing, or customer service (B2B or B2C experience preferred).
• Communication: Excellent verbal communication and listening skills, with the ability to persuade and influence.
• Confidence: Ability to confidently engage with potential clients and handle objections.
• Target-Driven: Results-oriented with a proven track record of meeting sales goals or call targets.
• Customer-Focused: Strong customer service orientation with the ability to build long-term relationships.
• Tech-Savvy: Comfortable using CRM software, MS Office, and basic telephony systems.
• Problem-Solving: Ability to think quickly and offer creative solutions to customer challenges.
• Adaptability: Flexible and willing to adapt to new products/services or changes in business processes.

Offered Benefits / Facilities :

•  Benefits :
  • Free on the job training.
  • Good technical exposure.
  • 5 days' working.
  • Flexible timing.
  • 120+ employees' strength.
  • Good hike on current CTC+ Good Annual Increment.
  • Friendly Environment + Supportive staff.
  • Lots of celebrations.
  • Birthday Leaves.