Business Process Implementer

Job Description:

Job Overview:
The Business Process Implementer will work closely with the Managing Director and
external consultants to develop and optimize business processes. This role is crucial in
ensuring the smooth creation of business process flowcharts and coordinating with various
consultants. The ideal candidate should possess excellent communication skills, attention to
detail, and a strong ability to translate business needs into functional process flows.
Key Responsibilities:
1. Business Process Development:
o Work with the Managing Director to understand business requirements and
objectives.
o Develop, document, and implement business processes across various
departments.
o Create detailed flowcharts and process diagrams using tools like Microsoft
Visio, G Sheet, or similar software.
2. Coordination with Consultants:
o Act as a liaison between the Managing Director and external consultants to
ensure alignment and clarity on project goals.
o Schedule and coordinate meetings, workshops, and follow-up sessions with
consultants.
o Gather and synthesize feedback from consultants to improve business
processes.

3. Communication & Documentation:
o Prepare and present process documentation and flowcharts to stakeholders,
ensuring clarity and understanding.
o Communicate effectively with all levels of the organization, providing updates
on progress and challenges.
o Draft and distribute reports, summaries, and action items following meetings
and discussions.
4. Continuous Improvement:
o Identify areas for process improvement and work with the MD and
consultants to implement changes.
o Monitor the effectiveness of implemented processes and make adjustments
as necessary.
o Keep abreast of industry trends and best practices in business process
management.
5. Training & Support:
o Provide training and support to team members on new processes and tools.
o Ensure all relevant personnel are informed and educated on the new
processes.

Qualifications:
• Education: Bachelor's

• Experience: Minimum of 3-5 years of experience in business process management or
a similar role.
• Skills:
o Proficient in process mapping and flowchart creation tools (e.g., Visio,
Figma,Google sheet ).
o Excellent verbal and written communication skills.
o Strong organizational and coordination abilities.
o Ability to work independently and manage multiple projects simultaneously.
o Detail-oriented with a focus on accuracy and quality.
• Personal Attributes:
o Proactive, with a problem-solving mindset.
o Ability to work under pressure and meet deadlines.
o Strong interpersonal skills with the ability to work collaboratively with diverse teams