CRM
1 Nos.
104519
Full Time
3.0 Year(s) To 9.0 Year(s)
4.00 LPA TO 7.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Gems & Jewellery
Job Description:
- Building long-term relationships with customers.
- Addressing customer concerns and complaints.
- In coordination with Sales head creating sales plans to generate revenue.
- Make daily Customer Feedback Calls and Special occasion calls.
- Using CRM programs for data capturing and review of sales.
- Maintain data confidentiality and produce as and when required by management.
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with Sales head and Design Department for strategic planning.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing them.
- Knowing your competition and strategizing accordingly.
- Do Gifting forecast and planning.
Key Skills :
Company Profile
With a legacy of craftsmanship and innovation, this distinguished jewelry manufacturer specializes in creating exquisite gold jewelry that seamlessly blends tradition with modern elegance. Renowned for its superior quality and meticulous artistry, the company serves a global clientele, offering a diverse range of intricately designed ornaments. From timeless classics to contemporary masterpieces, each piece embodies a commitment to excellence, precision, and unparalleled craftsmanship. Leveraging state-of-the-art technology and a team of skilled artisans, the company continues to set new benchmarks in the jewelry industry, delivering beauty and brilliance that transcend generations.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.