Guest Relationship
2 Nos.
105132
Full Time
1.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Food, Beverage & Hospitality
Other
Job Description:
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, areas, and venues and promote services
- Anticipate guest needs and build rapport with customers.
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to the Guest Relations Manager when needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.
Key Skills :
Company Profile
Launched in 2012, Company is a --- --- is today the leader and pioneer in indoor --- --- for kids.
We currently have 11 world-class indoor --- --- exclusively designed for children aged 1 to 12 years.
We are India’s Premier Indoor --- Center & Birthday Party Venue for Kids.
Come rain or sunshine, your kids can burn some energy in a safe and clean climate- controlled environment. Our --- are equipped with state of the art equipment that meet the highest international safety standards and certifications. Our --- supervisors are always available to ensure smooth and injury free ---.
All our --- have two --- zones (Toddler Zone & Junior Zone) which include a variety of soft --- equipment that is unique, colourful, stimulating and entertaining.
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.