E-Commerce Executive:

Job Description:

Job Description for E-Commerce Executive:

• Coordinate order processing, delivery and returns of customer orders. Experience selling / listing products on an online marketplace.
• Ability to adapt to the evolving requirements of e-commerce sales.
• Strong understanding of e-commerce best practice and digital marketing.
• Comfortable using Facebook Ad Manager, Google Ads, LinkedIn including setting budgets.
• Able to work efficiently in Excel and other office applications.
• Responsible for consumers engagement and attending to customer's enquiries on day-to day basis.
• Coordinate with other teams on the execution of brand, marketing, and e-commerce activities.
• Execute activities driven by Google analytics & Google search console.
• Implement the e-commerce activities.
• Manage the service quality and customer satisfaction.
• Observe the sales, promotions, marketing, and social media activities over digital platforms.
• Promote good service performance.
• Provide specialised knowledge and insights to the development of technology strategy.
• Track and report the business outcome of data-driven insights