MANAGER-BHILAI (MALE/FEMALE)
2 Nos.
106291
Full Time
7.0 Year(s) To 12.0 Year(s)
5.00 LPA TO 6.00 LPA
Production / Quality / Maintenance
Steel/Metal/Iron/Non-ferrous
B.Tech/B.E. - Mechanical
Job Description:
Key responsibilities:
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Staff Management:Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.
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Customer Service:Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.
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Service Operations:Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.
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Quality Control:Conduct quality checks on completed repairs to ensure accuracy and adherence to manufacturer standards.
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Budget Management:Monitor service department budget, including labor costs, parts inventory, and expenses, identifying areas for cost optimization.
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Financial Reporting:Track key performance indicators (KPIs) like revenue, customer retention, and repair efficiency, providing reports to dealership management.
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Compliance:Ensure compliance with all relevant automotive industry regulations and safety standards.
Key Skills :
Company Profile
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