Front Office Executive

Job Description:

Role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organizational tasks.
• Create a welcoming, professional environment for clients and customers.
• Managing the reception area and ensuring the area is neat and tidy.
• Greeting, welcoming and escorting clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Taking care of general everyday tasks like supporting users and clients with appointments, organizing files and maintaining office supplies of reception.

Required skills and qualifications

• Bachelor’s degree in any field.
• 1–2 years of experience in a similar job or other customer-facing roles.
• Excellent Interpersonal skills with fluency in written and spoken English.
• Ability to prioritize tasks and great organizational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).