E-commerce Sales Manager

Job Description:

We are looking for a results-driven E-commerce Sales Manager to oversee and grow our online sales
across Amazon, eBay, and our eCommerce website. The ideal candidate will be responsible for
managing product listings, optimising sales strategies, analyzing performance metrics, and ensuring
smooth operations of our online stores. This role requires strong expertise in digital marketplaces,
online sales strategies, and data-driven decision-making.

Key Responsibilities:
Sales & Strategy:
• Develop and implement e-commerce sales strategies to drive revenue growth.
• Manage and optimise product listings on Amazon, eBay, and the company’s eCommerce website.
• Monitor sales performance and identify opportunities for growth.
• Conduct market research to stay ahead of competitors and industry trends.
• Implement promotional campaigns, discounts, and special offers to increase conversions.
Marketplace & Website Management:

• Ensure accurate product listings, pricing, and inventory updates.
• Optimise product titles, descriptions, images, and keywords for better visibility.
• Manage customer reviews, feedback, and ratings to enhance brand reputation.
• Collaborate with the marketing team for PPC campaigns, SEO, and social media promotions.
• Ensure compliance with marketplace policies and guidelines.

Data Analysis & Reporting:
• Analyze sales data, conversion rates, and customer behavior to make data-driven decisions.
• Track key performance indicators (KPIs) such as revenue, profit margins, and return on ad spend
(ROAS).
• Generate weekly and monthly sales reports for management review.

Operations & Customer Service:
• Coordinate with the distributors for logistics part to ensure timely order fulfilment.
• Handle virtual customer inquiries, returns, and complaints in a professional manner.
• Work closely with suppliers and vendors to maintain stock availability.

Qualifications & Requirements:
• Proven experience (3+ years) in e-commerce sales management (Amazon, eBay, Shopify, or
WooCommerce preferred).
• Strong understanding of Amazon Seller Central, eBay Seller Hub, and eCommerce platforms.
• Knowledge of SEO, PPC, Google Analytics, and digital marketing strategies.
• Proficiency in data analysis tools (Excel, Google Sheets, or BI tools).
• Experience with inventory management and logistics coordination.
• Strong negotiation, communication, and problem-solving skills.
• Ability to work in a fast-paced, results-driven environment.

Preferred Skills:
• Experience with tools like Helium 10, Jungle Scout, or Terapeak for market research.
• Knowledge of email marketing and CRM tools.
• Basic understanding of HTML, CSS, or Shopify customisation.

Benefits:
• Competitive salary + performance-based incentives
• Flexible work environment
• Growth opportunities within the company

Industry
• IT Services and IT Consulting
Employment Type
Full