Business Analyst

Job Description:

Stakeholder Engagement & Requirement Gathering
• Engage with Ministry officials and users to understand business processes, challenges, and
transformation objectives.
• Conduct requirement elicitation sessions, interviews, workshops, and field visits where
needed.
• Translate stakeholder inputs into clear functional and non-functional requirements.
Business Process Mapping & Gap Analysis
• Document AS-IS and TO-BE business process workflows using standard tools (e.g., BPMN).
• Perform gap analysis between current systems and desired digital solutions.
• Identify pain points, inefficiencies, and recommend process reengineering approaches.
Documentation & Solution Design Support
• Prepare and maintain detailed documents such as Business Requirement Documents (BRD),
Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS),
Use Cases, and User Stories.
• Support in drafting Concept Notes, Detailed Project Reports (DPRs), RFPs, RFQs, and
Technical Evaluation Criteria.
• Assist the Solution Architect and technical teams in aligning functional requirements with
system capabilities.
Project Coordination & UAT Support
• Liaise between stakeholders, development teams, and quality assurance for smooth
implementation.
• Participate in User Acceptance Testing (UAT) planning, test case review, and issue
resolution.
• Track and report progress on deliverables, risks, and mitigation plans.
Digital Transformation Strategy & Policy Alignment
• Align solutions with national digital governance policies, MeitY standards, and frameworks.
• Promote adoption of Digital Public Goods (e.g., Aadhaar, DigiLocker, UPI, ONDC) wherever
applicable.
• Ensure usability, inclusivity, and accessibility of digital services from a citizen perspective.
Educational Qualifications:
Essential:
• B.E./B.Tech/MCA or equivalent
Desirable:
• MBA/PGDM in IT Systems, Public Policy, Operations, or related field
• Certification in Business Analysis (e.g., CBAP, CCBA), Agile (e.g., CSM), or Digital
Transformation
Skills and Experience:
• 8 years of experience as a Business Analyst, preferably in IT/e-Governance projects
• Proven experience in government consulting, large-scale IT project documentation, and
business process analysis
• Proficiency in tools like MS Visio, Draw.io, JIRA, Confluence, Excel, PowerPoint
• Knowledge of SDLC, Agile, and Waterfall methodologies
• Familiarity with India Stack components and digital public infrastructure is an advantage
• Understanding of data privacy, security policies, and accessibility guidelines
Job Description
Division NeGD
Function Data Analyst
Job Objective:
The Data Analyst will be responsible for collecting, analyzing, and visualizing d