Zonal Coordinator Sales Operations UPVC WINDOWS/ DOOR, Kanpur

Job Description:

Job Type: (Full Time)
Job Title: Zonal Coordinator

Grade: Executive
Division/Department: Profile Division Work

Location: Kanpur

Total Work Experience: 3 – 5 years Age /

Gender Preference (if any): No

Travel Required: Yes

Reports to (Title of Manager): Cluster Head

EDUCATION QUALIFICATION: Graduate/Diploma/BTech

Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).

OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): Proficiency in CRM tools and MS Office (Excel, PowerPoint).

DUTIES AND RESPONSIBILITIES:

Job Summary:

The Zonal Coordinator is responsible for overseeing operations, sales, and team performance within a specific geographic zone or territory. This role ensures that organizational goals are met through effective coordination, leadership, and strategic implementation of company policies at the zonal level. 

Key Responsibilities:

 Operational Oversight:
• Supervise day-to-day operations within the assigned zone.
• Ensure smooth implementation of company policies and procedures.
 Team Leadership:
• Lead, train, and support local teams and branch managers.
• Monitor staff performance and ensure target achievements.
 Sales and Business Development:
• Drive sales initiatives and revenue growth.
• Identify new business opportunities and local partnerships.
 Reporting and Analysis:
• Maintain accurate records of zonal activities and prepare periodic reports.
• Analyze performance metrics to improve efficiency and outcomes.
 Coordination and Communication:
• Act as the liaison between regional head office and local teams.
• Coordinate logistics, events, and promotional campaigns within the zone.
 Customer and Stakeholder Management:
• Ensure high-quality customer service delivery.
• Resolve escalated customer or stakeholder issues within the zone.

Behavioral and Functional Competencies:

 Team and performance management
 Strategic thinking and problem-solving
 Organizational and time management
 Customer relationship management
 Adaptability and decision-making