Manager / Senior Manager

Manager / Senior Manager

1 Nos.
110078
Full Time
10.0 Year(s) To 15.0 Year(s)
16.00 LPA TO 18.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Any - Any Post-Graduation; MBA/MMS/MPM/PGDM - Finance; MBA/MMS/MPM/PGDM - Marketing; MBA/MMS/MPM/PGDM - Operations
Job Description:

Job Title: Manager / Senior Manager – Business Excellence

Department: Operations | Division: ELS
Location: Ahmedabad, India (COE)
Experience: 10–15 Years
Education: Postgraduate / MBA (Male candidate mandatory)
Budget: ₹16–18 LPA
Travel: Yes (Congo & other international locations)

Position Overview:

We are seeking an experienced Manager/Senior Manager – Business Excellence to drive strategic business operations and cross-functional coordination across Finance, Logistics, Procurement, and Admin. This role is pivotal in enhancing organizational effectiveness, standardizing business processes, and supporting business head directives.

Key Responsibilities:

Business Management & Administration

  • Support the Business Head in driving performance and strategic initiatives

  • Oversee daily business operations and administrative support functions

  • Manage office facilities, compliance, SOPs, audits, and vendor relations

  • Streamline communication and reporting across departments

Finance Support

  • Assist in budgeting, expense control, and financial KPIs

  • Coordinate periodic performance reviews

  • Align financial operations with business goals

Logistics & Procurement

  • Partner with supply chain teams for strategic sourcing

  • Oversee vendor management, supplier compliance, and logistics planning

  • Ensure cost-efficient and high-quality procurement processes

Key Competencies:

  • Leadership & organizational development

  • Stakeholder management & cross-functional collaboration

  • Analytical mindset & process improvement focus

  • Expertise in business operations, finance & supply chain

  • Strong communication and administrative management

Qualifications:

  • Postgraduate / MBA (Male candidates only)

  • 10–15 years of experience in business excellence, administration, or strategic operations

  • Experience managing cross-functional teams and supporting finance or supply chain functions

  • Prior exposure to global business environments preferred

Internal Collaboration:

  • Close coordination with Management, Logistics, Accounts, Finance & Procurement teams across India, DRC, Uganda, Zambia, and China

Company Profile

--- Serveces --- is a BPO Industry,situated in Ahmedabad at Sindhu Bhacan Road,Bodakdev.

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