We Are Hiring service coordinator In Ahmedabad

Job Description:

We Are Hiring service coordinator In Ahmedabad.

Job Title: Service Coordinator

Location: [Ahmedabad]
Department: Customer Service / Operations
Reports To: Service Manager / Operations Head
Employment Type: Full-time

Key Responsibilities:

• Receive and manage incoming service requests via phone, email, or service portals.

• Schedule service appointments and dispatch technicians or engineers as required.

• Maintain service records, logs, and documentation accurately in the system.

• Follow up with customers to confirm service satisfaction and gather feedback.

• Coordinate with internal teams to ensure timely resolution of service issues.

• Monitor service timelines and escalate delays or urgent issues appropriately.

• Prepare service reports, invoices, and assist in maintaining inventory records.

• Support the team with administrative tasks as needed.

• Ensure compliance with company policies and customer service standards.

• Build and maintain strong relationships with customers and vendors.

Qualifications:

• Bachelor's degree or equivalent preferred.

• 1–3 years of experience in customer service, coordination, or administrative roles.

• Excellent communication and organizational skills.

• Proficiency in MS Office and service management software (like SAP, CRM, etc.).

• Ability to multitask and prioritize in a fast-paced environment.