We Are Hiring service coordinator In Ahmedabad

service coordinator ( Ahmedabad )

2 Nos.
110214
Full Time
0.6 Year(s) To 1.0 Year(s)
2.00 LPA TO 2.40 LPA
Other
Industrial Products/Equipment/Machinery/Projects & Engg
Any - Any Graduation
Job Description:

We Are Hiring service coordinator In Ahmedabad.

Job Title: Service Coordinator

Location: [Ahmedabad]
Department: Customer Service / Operations
Reports To: Service Manager / Operations Head
Employment Type: Full-time

 

Key Responsibilities:

  • Receive and manage incoming service requests via phone, email, or service portals.

  • Schedule service appointments and dispatch technicians or engineers as required.

  • Maintain service records, logs, and documentation accurately in the system.

  • Follow up with customers to confirm service satisfaction and gather feedback.

  • Coordinate with internal teams to ensure timely resolution of service issues.

  • Monitor service timelines and escalate delays or urgent issues appropriately.

  • Prepare service reports, invoices, and assist in maintaining inventory records.

  • Support the team with administrative tasks as needed.

  • Ensure compliance with company policies and customer service standards.

  • Build and maintain strong relationships with customers and vendors.

Qualifications:

  • Bachelor's degree or equivalent preferred.

  • 1–3 years of experience in customer service, coordination, or administrative roles.

  • Excellent communication and organizational skills.

  • Proficiency in MS Office and service management software (like SAP, CRM, etc.).

  • Ability to multitask and prioritize in a fast-paced environment.

 

Company Profile

Operating in Madhya Pradesh, Gujarat, Maharashtra, Rajasthan & Punjab in 5 business Sectors-Engineering, Construction Equipment Sales & Service, Auto Retail Sales, and Outsourcing with a rich experience of 24 years in the field of sales, service, after-market support, & staffing.

--- Group caters to the needs of customers with a wide range of industrial and automobile products and services. We are Dealers for 20 National and Multinational Companies pioneering in Engineering Sectors in Mechanical, Hydraulic, Pneumatic, Electrical & Electronics. We aim at providing cost-effective and profitable solutions with customized offerings.

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  • Recruiters will evaluate your candidature and will get in touch with you.

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