L2 Linux Support Engineer - IT Service and IT Consulting - Mumbai - Vikroli

L2 Linux Support Engineer

1 Nos.
110235
Full Time
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
IT Software- Systems / EDP / MIS
IT-Software/Software Services
Job Description:

Job Description:

  • Designation – L2 Linux Support Engineer 
  • Qualification - Grad
  • Gender (Male / Female / Trans) – Both
  • Work Timings – 9:00 A.M. to 6:00 P.m.
  • Working Days – Monday to Saturday
  • Weekly Off - Alternate Saturday and Sunday
  • Salary - Best in the market plus benefits
  • Work Location – Vikhroli

Key Responsibilities:

  1. Provide L2 Linux support for client applications, ensuring high availability and performance.
  2. Good debugging skills to assist in identifying issues within application code and underlying Linux infrastructure.
  3. Lead, manage, and provide guidance to onsite L1 support resources.
  4. Act as the primary technical liaison between the client and the L1 support teams, effectively communicating technical issues, progress, and resolutions.
  5. Leverage knowledge of the ITIL Framework to ensure efficient incident, problem, and change management processes.
  6. Knowledge on maintaining automation scripts on Linux.
  7. Collaborate with development and operations teams to assist in solutioning and implementing Linux support strategies for new and existing client applications.
  8. Monitor application health and performance using tools like Dynatrace, identifying trends and potential issues.

Document troubleshooting steps, solutions, and knowledge base articles to improve team efficiency.

Company Profile

A company, driven by dynamic and passionate industry veterans, with an objective to create a vulnerability free IT infra for our customers backed by impeccable service support. We have invested in a strong service infrastructure to assure our customers a seamless and consistent service delivery, at all times. We assist Customer Organization’s to move to advanced technologies and solve their most strategic and complex business challenges. Binary Corp offers a wide range of IT Services, unwavering depen---bility and unparalleled agility that drives ROI and measurable business outcomes, for our customers’ business.

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