Back Office Executive

Job Description:

Key Responsibilities:

• Handle daily office tasks including data entry, filing, and document control.

• Maintain and update client and service records using MS Excel.

• Prepare and format reports, quotations, and invoices in MS Word and Excel.

• Assist in preparing and maintaining ISO documentation and compliance reports.

• Coordinate with field staff to schedule service appointments and maintain job tracking records.

• Respond to customer queries via phone or email and provide administrative support.

• Ensure proper filing and secure storage of all company documents.

• Support internal audits and ensure all back-office records are audit-ready.

Requirements:

• Graduate in any discipline (preferred: B.Com, BBA, or related fields).

• 0 to 4 years of relevant experience in office administration or documentation.

• Proficient in MS Word and MS Excel.

• Knowledge of ISO documentation procedures is an advantage.

• Good communication skills (verbal and written).

• Ability to multitask and prioritize work efficiently.