Sr. Manager/GM Server

Job Description:

We are seeking an experienced Server Infrastructure Lead to oversee our Windows and Linux Server environments across on-premise data center, AWS and OCI cloud environments. This role will serve as the central point for all matters related to server infrastructure, ensuring operational excellence and security compliance.

Key Roles & Responsibilities:

• Server Infrastructure oversight – Own the architecture, performance, security and lifecycle management of Windows and Linus server infrastructure across on-premise, AWS and OCI environments
• Security and compliance – Implement and maintain server security best practices, patches, hardening, Vulnerability assessment and compliance
• Monitoring and Optimization – Ensure robust server monitoring and performance tuning practices are in place. Identify areas for cost and performance improvement across environments
• Incident and Problem Management – Act as escalation point for server related incidents. Drive root cause analysis and long-term fixes in coordination with vendors
• Vendor Management - Collaborate closely with third party service providers responsible for day to day server management. Ensure SLAs are met and service is delivered with desired quality
• Technology Leadership – Stay current with industry trends, emerging technologies and recommend enhancements like modernization, automation
• Documentation– Maintain clear documentation of server environments, configurations and vendor SOPs.

Key Requirements –

Education & Certificates: 

• Bachelor’s degree in Btech, BCA, BSc, or a related field (Master’s degree preferred).

Experience 

• 10-20 years of experience in managing Windows and Linux Server Infrastructure in Enterprise Environment.

Technical Skills

• Strong understanding of both on-premise and cloud based server operations.
• Strong experience with server hardening, patch management and security baseline
• Demonstrated experience managing third party vendors,, including managed service providers
• Familiarity with Infrastructure Automation Tools
• Working knowledge of backup/recover, monitoring tools and disaster recovery planning

Nice to have

• Exposure to ITIL Framework or working in an ITIL based environment
• Experience in hybrid infrastructure transformation or cloud migration projects

 Behavioral

• Ownership and Accountability – Takes full responsibility for server infrastructure performance and vendor deliverables. Acts with sense of urgency and drives outcomes
• Collaboration and Influence – Works effective across internal teams and external vendors. Ability to influence stakeholders without direct authority to drive outcomes
• Communication – Communicates technical issues clearly to both technical and non-technical audience
• Analytical Thinking – Uses structured thinking and data=--driven approach to solve problems, assess risks and make recommendations
• Adaptability – Thrives in dynamic environment. Comfortable managing both legacy systems and modern cloud technologies