Customer Support

Customer Support

5 Nos.
111646
Full Time
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Insurance
BA - Arts & Humanities
Job Description:

 

Job Title: Customer Support
Experience: 2 to 4 Years (International Process experience is compulsory)
Salary: ₹25,000 to ₹50,000 per month
Shift: US Shift
Timings: 7:30 PM to 4:30 AM (Night Shift)

Gender : Only for Male

Job Description:
We are looking for experienced and enthusiastic Customer Support with mandatory experience in International Customer Support. The ideal candidate will have excellent communication skills, the ability to resolve customer queries efficiently, and a customer-centric attitude.

Key Responsibilities:

  • Handle customer queries via calls, emails, or chat for international clients

  • Provide prompt and effective support to customers ensuring high levels of satisfaction

  • Troubleshoot issues and guide customers with appropriate solutions

  • Maintain accurate records of customer interactions

  • Follow standard processes and guidelines while dealing with customers

  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • 2 to 4 years of experience in International Customer Support 

  • Excellent verbal and written English communication skills

  • Willingness to work in the US shift (7:30 PM to 4:30 AM)

  • Strong problem-solving skills and a customer-first approach

  • Ability to multitask and work in a fast-paced environment

 

Company Profile

Our mission is to simplify finances, save money and time for millions of Indian businesses and people. We are a technology company that builds trusted, useful and insightful platforms for our clients to run their finances and improve their relationship with money.

Telephonic Interview Available

  • Telephonic interview are scheduled for this job opening.
  • Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
  • Candidates can call recruiter on given contact to start telephonic interview during working hours.

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