Oracle Service Cloud Techno Functional Consultant
Job Description:
Exp range : 3-5 Yrs
Location: Remote
NP: 0-15 days
Budget – 22LPA
Worktime – Singapore Time zone
Oracle Service Cloud Techno-Functional consultant with deep expertise in implementation
Key Skills:
OSvC implementation and support
Strong profiency in OOPS ,PHP ,Javascript ,JQuery for Customer Portal
Hands-on experience with BUI and Agent Desktop
Experience in Custom scripts,Workflows,Business Rules,Integrations
Expertise in REST API's for external system integrations
Understanding of email configurations and mailbox management, Transactional and Outreach emails
Understanding Oracle Gen AI , Oracle Engagement Engine(Configuring Web chat for Service(WCFS)),
Strong problem solving skills and ability to work with cross-functional teams
Good to have:
Oracle Digital Assistant, C#, OCI
Oracle Service Cloud certifications
Key Skills :
Company Profile
--- was born with a vision that is centered around relationships and delivery excellence.
A core principle of --- has been the willingness to go the distance, to exceed expectation beyond technology by focusing on business solutions.
At the core our value is based in commitment and competency, the depth of our relationships and an advisory leadership role that is focused on finding value for our partner clients.
--- proudly holds esteemed certifications: ISO 9001 (Certificate No: FM 558838) for quality management, ISO 27001 (Certificate No: IS 568305) for information security management, and CMMI (Appraisal Id: 58963), reflecting our commitment to excellence and secure, quality services.
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