Mold Technical Support Executive

Job Description:

Age Limit: Below 35 years

Job Summary:

We are seeking a dynamic and technically proficient Mold Technical Support Executive with a flair for marketing and strong communication skills. The ideal candidate will combine hands-on experience from production, quality, or service functions with a proactive approach to customer engagement, technical analysis, and lead generation.

Key Responsibilities:

• Visit existing and new customers PAN India to gather detailed information on mold requirements, design updates, and ongoing projects.
• Generate leads for new mold development from existing customers and convert inquiries into business opportunities.
• Interpret and understand engineering drawings, product dimensions,BOM and customer specifications.
• Collect and interpret technical data to prepare mold proposals, feasibility reports, and quotations.
• Actively engage in market research, competition tracking, and identifying new customer segments.
• Provide technical support to customers for mold-related queries and applications.
• Coordinate with internal teams to share customer feedback, support mold design improvements, and issue updated quotations.
• Maintain strong relationships with clients by providing after-sales technical support and ensuring customer satisfaction.
• Share market intelligence with the sales and technical teams to support business growth and new product development.

Candidate Profile:

• Age: Below 35 years
• Experience: 2–7 years in Production (Assembly line), Quality, Service or combined roles in molding or tooling industries
• Education: Diploma or Degree in Mechanical
• Strong communication skills – verbal and written (English, Hindi)
• Self-motivated, go-getter attitude, and target-driven personality
• Willingness to travel at least 10 days per month across India
• Passion for both technical problem-solving and marketing-oriented thinking
• Sound understanding of mold tooling, plastic components, and injection molding process