Tele caller

Job Description:

Job Summary:

We are seeking a confident and enthusiastic Telecaller to handle outbound and inbound calls. The ideal candidate should have excellent communication skills and the ability to engage customers effectively. This role is ideal for someone passionate about customer interaction and sales support.

Key Responsibilities:

• Make outbound calls to potential customers and explain products/services

• Answer incoming customer inquiries professionally

• Follow up on leads and maintain client database

• Generate interest and schedule meetings or product demos

• Maintain call records and prepare daily call reports

• Collaborate with sales and marketing teams to support campaigns

Required Skills:

• Excellent verbal communication and listening skills

• Strong interpersonal and customer service abilities

• Basic computer knowledge (Excel, email, CRM tools preferred)

• Confidence, patience, and a polite attitude on calls

• Ability to handle rejections and maintain professionalism