Account Manager & Client Servicing - Vashi Navi mumbai

Job Description:

We are looking for a dynamic and results-driven Account Manager & Client Servicing professional to join our team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and driving business growth. This role requires strong communication, problem-solving, and organizational skills to manage multiple accounts effectively.

Key Responsibilities:

• Develop and maintain strong relationships with clients, acting as the primary point of contact.
• Understand client needs and ensure timely delivery of services that meet or exceed expectations.
• Understand the design work and assign to the team accordingly with realistic deadlines.
• Manage client accounts by coordinating with internal teams to fulfil client requirements.
• Conduct regular meetings with clients to review project progress and address any concerns.
• Identify new business opportunities within existing accounts to drive revenue growth.
• Resolve client issues and escalate when necessary to ensure client satisfaction.
• Stay updated with industry trends, competitor activities, and market dynamics.

Key Requirements:

• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple clients and prioritize tasks efficiently.
• A proactive and customer-focused approach.
• Problem-solving skills with the ability to handle client concerns effectively.
• Experience in Ad agency / design firm is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and other benefits.
• Opportunities for career growth and professional development.
• Dynamic and collaborative work environment.If you