Cab Profile
1 Nos.
114136
Full Time
10.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
IT Software - Client Server
IT-Software/Software Services
Job Description:
Key Responsibilities:
- Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs.
- Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring efficient allocation and timely fulfillment.
- Business Management: Manage a monthly cab spot rental business of ₹25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth.
- Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations.
- Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations.
- Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery.
- Problem-Solving: Identify improvement areas, resolve issues, and implement solutions to enhance service delivery.
- Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs.
- Invoice Management: Ensure accuracy of invoices, resolving any discrepancies or issues promptly.
- Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
- Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.
Requirements:
- Experience: 10+ years of experience in handling cab vendors, reconciliation, and spot rental cab requests.
- Qualification: Graduate degree from a recognized university Accounting background will be added advantage
- Skills:
- Proficient in Excel (VLOOKUP, Pivot Tables)
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in shifts and manage multiple tasks
- Other Requirements:
- Ability to work under pressure and meet deadlines
- Strong attention to detail and organizational skills
- Proactive approach to email management and vendor communication
Key Skills :
Company Profile
Is the American member firm of --- Thornton International, the seventh largest accounting network in the world by combined fee income.
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