Senior Executive - Information Technology

Job Description:

Key Responsibilities:

1. IT Infrastructure Maintenance & Support:

   • Maintain and support the company's IT infrastructure, including servers, network devices, and applications.

   • Ensure smooth operation of IT systems and troubleshoot issues as they arise.

2. Data Security & Integrity:

   • Implement security measures to protect company data.

   • Conduct regular audits to ensure data integrity and compliance with ISO standards.

3. Procurement & Installation:

   • Manage procurement, installation, and maintenance of IT hardware and software.

   • Oversee the procurement process for IT resources and ensure timely and cost-effective solutions.

4. Performance Monitoring & Troubleshooting:

   • Monitor and troubleshoot IT system performance, ensuring that all systems function optimally.

   • Resolve connectivity issues and performance bottlenecks to ensure uninterrupted services.

5. Vendor Coordination:

   • Coordinate with external vendors and partners for IT services and solutions.

   • Negotiate contracts and manage relationships to ensure that IT solutions meet company needs.

6. Policy Development & Implementation:

   • Develop and implement IT policies and procedures to ensure efficient and secure operations.

   • Ensure adherence to established protocols for system operations, security, and data management.

7. Project Management:

   • Coordinate and manage IT-related projects from inception to completion.

   • Ensure timely delivery of projects, meeting budget and quality standards.

8. Technical Support & Training:

   • Provide technical support and training to employees, ensuring efficient use of IT resources.

   • Address IT-related issues and resolve them in a timely manner.

Skills and Qualifications:

• Education:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.

  • Certifications in IT-related fields (e.g., Network+, CCNA, MCSA) are a plus.

• Experience:

  • 3+ years of experience in IT infrastructure management and support.

  • Experience in ISO audits related to data security and IT efficiency.

• Technical Skills:

  • Proficient in managing servers, network devices, and IT applications.

  • Strong understanding of data security protocols, firewalls, and backup systems.

• Soft Skills:

  • Ability to work independently and as part of a team.

  • Strong problem-solving and troubleshooting skills.

  • Excellent communication and coordination skills.