Team Leader – ACCA Counsellors
Job Description:
We are looking for an enthusiastic and dynamic Team Leader to manage a team of ACCA Counsellors at our Surat center. The ideal candidate will have strong leadership, communication, and counselling coordination skills, along with the ability to drive student engagement and meet enrollment targets. Fluency in English and Hindi is essential.
Key Responsibilities:
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Lead, mentor, and supervise a team of ACCA education counsellors
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Monitor team performance and ensure achievement of counselling and admission targets
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Train counsellors on program details, sales techniques, and student engagement
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Ensure high-quality student interactions and satisfaction
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Coordinate with the academic and operations team for seamless student onboarding
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Prepare regular performance and progress reports
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Handle escalated student queries or concerns professionally
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Conduct regular team meetings and strategy discussions
Requirements:
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Bachelor's degree in any discipline (education/counselling background preferred)
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2+ years of experience in counselling, sales, or education industry
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Prior team-leading experience is a strong advantage
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Excellent verbal and written communication skills in English and Hindi
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Strong interpersonal and problem-solving abilities
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Target-oriented with a student-first mindset
Preferred Skills:
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Experience in managing teams in an education or edtech environment
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Knowledge of ACCA courses or professional education counselling
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Proficiency in CRM or student management systems
Compensation & Benefits:
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Professionaldevelopment and training opportunities
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Positive and growth-oriented work culture
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