Sales executive
Job Description:
We have urgent opening for Sales Executive.
Location: Surat, Gujarat (In-person)
Schedule: 5-day workweek | Overnight shift aligned with U.S. hours (start between 6:30 PM – 6:30 AM IST)
About the Role
We are looking for a dynamic Sales & Customer Experience Associate to provide exceptional service and support throughout the customer journey. In this role, you will engage with clients, manage records, and contribute to both sales growth and customer retention while representing the values of a premium brand.
Responsibilities
- Support clients from initial inquiry through post-purchase experience
- Manage and update customer records in the CRM system
- Collaborate with the sales team to drive revenue and strengthen retention
- Deliver high-quality service that upholds our luxury brand standards
Requirements
- Minimum 1 year of experience in a customer-facing role (sales, consulting, or customer service)
- Fluency in spoken and written English (mandatory)
- Proficiency with computers and tools like Google Workspace; CRM knowledge is a plus
- Strong organizational skills with the ability to multitask in a fast-paced environment
Why Join Us
- Job Security – Over 35 years in business and growing
- Career Growth – Learn, grow, and advance in the luxury e-commerce industry
Key Skills :
Company Profile
Our journey started with a simple belief: fine jewelry should be accessible to everyone. For over 40 years, Company has transformed from a small wholesale manufacturer into a leading online jeweler.
We are passionate about creating high-quality engagement rings and fine jewelry. Our commitment to excellence means that every piece we create is as unique and special as the moments it honors.
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.