Business Analyst - Surat

Job Description:

We have urgent opening for Business Analyst.

Location - Surat

Job Title Senior Business Analyst 

1 Location Surat Department Business Strategy Work Experience 12+ years Type of position: Growth / Replacement Full-time. Part-time.

Vendor Resource Trainee Other Role Description We are seeking an accomplished and strategic Senior Business Analyst with 12+ years of experience to lead business analysis initiatives across operations, retail, e-commerce, and IT systems.

This role involves engaging with senior leadership, identifying business needs, analyzing processes, and delivering actionable insights to support large-scale transformation projects.

The ideal candidate will have proven expertise in retail or jewellery industry processes, ERP/e-commerce integration, and business intelligence, with strong stakeholder management skills.

Key Responsibilities

Strategic Analysis & Planning

 Partner with leadership to identify business challenges, opportunities, and growth areas.

 Translate strategic objectives into structured requirements and business cases.

 Conduct feasibility studies and ROI analysis for new projects and system implementations. Process Improvement & Optimization

 Analyze and document workflows across retail, supply chain, merchandising, and e-commerce.

 Recommend improvements for efficiency, cost reduction, and profitability.

 Lead process re-engineering initiatives aligned with organizational goals. Technology & ERP/E-commerce Integration

 Define business requirements for ERP, CRM, and e-commerce platforms.

 Collaborate with IT teams to ensure successful system enhancements and integrations.

 Evaluate emerging technologies to support business transformation. Data Analysis & Insights

 Gather, validate, and analyze business data to provide actionable insights.  Develop dashboards and reports for leadership decision-making.

 Monitor KPIs across departments and recommend corrective actions. pg. 2 Stakeholder Engagement & Leadership

 Work closely with cross-functional teams including Operations, Finance, Sales, HR, and IT.

 Serve as a bridge between technical teams and business stakeholders.

 Mentor and guide junior analysts to build organizational analytical capabilities.

Change Management & Governance

 Support change initiatives by preparing impact assessments and transition plans.

 Establish governance frameworks for requirement gathering, approval, and delivery.

 Ensure projects are aligned with compliance and internal audit requirements. Attributes of the Ideal Candidate Key Attributes:

 12+ years of progressive experience in business analysis, preferably in retail/jewellery.

 Strong expertise in ERP systems (Synergic, SAP, Oracle, Microsoft Dynamics) and ecommerce platforms.

 Deep understanding of retail and supply chain operations.

 Excellent analytical, problem-solving, and strategic thinking skills.

 Strong communication and stakeholder management skills at CXO level. Mindset & Culture Fit:

 Detail-oriented and process-driven.  Analytical, innovative, and customer-focused.

 Comfortable working in a fast-paced retail/e-commerce environment. Qualifications and Education Requirements

 Bachelor’s or Master’s degree in Business Administration, E-commerce, Marketing, or related field.

 Certifications in E-commerce, Catalog Management, or Digital Merchandising preferred.