Associate Director - Operations
1 Nos.
118329
Full Time
8.0 Year(s) To 10.0 Year(s)
10.00 LPA TO 12.00 LPA
ITES / BPO / KPO / Customer Service / Operations
NGO/Social Services
MBA/MMS/MPM/PGDM - Other Management
Job Description:
Position: Associate Director - Operations
Location: Bandra - Mumbai
Experience: 8 - 10 Years
Industries: NGO
Responsibilities:
- Sales Strategy and Target Achievement
- Develop and execute strategies to meet and exceed agreed targets.
- Collaborate with senior management to set (enrolment and livelihood) goals aligned with Yuva Parivartan’s objectives.
- Use innovative approaches and performance metrics to optimize processes and improve team performance.
- Build a robust and closely monitored network of third party and
- Partnerships to expand the reach of Yuva parivartan
- Team Leadership and Development
- Manage, mentor, and motivate a team of 100 plus personnel, including direct supervision of direct reportees.
- Foster a performance-driven culture, ensuring accountability and ethical practices within the team using a strong review system..
- Design and implement training programs to enhance the skills and effectiveness of team members.
- Market Analysis and Competitor Tracking
- Conduct in-depth market analysis to identify opportunities for growth.
- Monitor competitor activities and develop action plans to counter market challenges.
- Provide actionable insights based on data to optimize sales strategies.
- Customer Relationship Management
- Build and maintain strong relationships with key persons, partners, and stakeholders.
- Address student/trainer/key person needs and ensure high levels of satisfaction.
- Develop rapport with local businesses and industry bodies to unlock potential business opportunities.
- Process and Reporting
- Implement robust reporting mechanisms to track team performance and sales progress.
- Ensure adherence to processes and performance tools effectively for data management and analysis.
- Regularly review performance metrics and provide actionable feedback to the team.
- Innovation and Growth Initiatives
- Propose and execute innovative impact initiatives to drive growth.
- Identify and establish partnerships with alternative channels to expand market reach.
Required Skills:
- Good communication skills, Knowledge of English, Hindi and Marathi
- Data based decision making and risk taking ability
- Proven record as a strong performer and team builder
Required Qualification: - Any Graduation
Salary :- Upto 12.00 LPA
If you are interested for this opening please send updated resume on same mail with following details.
Total No. of Years Experience :-
Current CTC :-
Expected CTC :-
Notice Period :-
Key Skills :
Company Profile
It is a not-for-profit organization engaged in social service and human welfare activities.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.