Telecaller

Job Description:

Job Title: Telecalling Executive

Company: Evify (Logitech Pvt Ltd)
Location: Surat, Gujarat
Job Type: Full-time
Working Days: 6 days a week
Job Timing: 10:00 AM – 7:00 PM
Gender Preference: Female Candidates
Experience: Upto 1 year
Qualification: Up to Graduation

About the Company:

Evify is a Surat-based green logistics startup providing last-mile delivery services using electric vehicles. As India’s first carbon-negative EV fleet, Evify partners with leading e-commerce and food delivery platforms to offer efficient and eco-friendly delivery solutions.

Job Role:

As a Telecalling Executive, you will be the first point of contact for customers and clients. Your main responsibility is to make outbound calls, handle inbound queries, explain services, and maintain client relationships.

Key Responsibilities:
- Make outbound calls to potential clients or delivery riders
- Explain company services clearly and professionally
- Handle incoming queries over phone or WhatsApp
- Maintain a record of calls and client details
- Follow up on previous interactions and leads
- Support recruitment or onboarding coordination of delivery partners (if needed)
- Coordinate with internal teams as required
- Maintain polite and professional communication at all times

Skills Required:
- Good communication skills in Hindi and Gujarati (English is a plus)
- Basic computer knowledge (MS Excel, Google Sheets, WhatsApp Web)
- Confident and polite telephone manner
- Ability to multitask and stay organized
- Friendly attitude and customer-focused approach

Benefits:
- Opportunity to work in a fast-growing green-tech startup
- Supportive work environment
- On-the-job training provided
- Fixed day shift