Operations Head
Job Description:
Role Overview
We are seeking a highly capable and dependable General Manager / Operations Head to oversee the company’s end-to-end operations and ensure seamless functioning in the absence of the Owner. The ideal candidate will take full responsibility for managing teams, operations, sales, and customer satisfaction, while driving strategic growth and operational efficiency.
Key Responsibilities
Oversee daily business operations across departments including execution or daily tasks like website and e-commerce onboarding and logistics.
Act as the primary point of authority for decision-making in the owner’s absence.
Ensure operational excellence through process improvement, optimization, and quality assurance.
Monitor inventory, vendor management, and supply chain for timely and efficient delivery.
Identify operational risks and implement solutions proactively.
Support the owner in executing long-term vision and expansion initiatives.
Required Skills & Qualifications
Bachelor’s or Master’s degree in Business Administration, Operations Management, or related field.
3-5 years of experience in operations, general management, or business leadership (preferably in beauty, fashion, luxury retail, or consumer products).
Strong leadership, organizational, and problem-solving skills.
Proven ability to manage cross-functional teams and multiple business units.
Excellent communication, interpersonal, and decision-making skills.
Financial acumen and experience with performance tracking.
Self-driven, dependable, and able to perform under minimal supervision.
Preferred Attributes
Experience working in premium or luxury product industries.
Strong understanding of customer experience and brand positioning.
Entrepreneurial mindset with the ability to handle end-to-end business operations.
What We Offer
Dynamic and growth-oriented work culture.
Opportunity to lead and make key business decisions.
Attractive compensation package with performance-based incentives.
A chance to be part of an inspiring brand that transforms lives and confidence.
Company Profile
We are a fast-growing organization in --- premium hair solutions industry, dedicated to providing high-quality wigs, toppers, and extensions to clients worldwide. Our focus lies in innovation, craftsmanship, and personalized service that help individuals regain confidence and comfort. With a professional and supportive work environment, we encourage growth, integrity, and excellence in everything we do.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.