Hiring For workshop Manger for Goa

Job Description:

• 🚗 Position: Workshop Manager

  Industry: Automobile / Auto Service / Dealerships

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  Functional Area:

  Service, Repair & Maintenance / Workshop Operations

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  Key Responsibilities:

  • Oversee daily operations of the automobile workshop.

  • Manage a team of technicians, service advisors, and support staff.

  • Ensure timely vehicle servicing, maintenance, and repair.

  • Maintain high standards of customer satisfaction and service quality.

  • Monitor productivity, efficiency, and adherence to manufacturer guidelines.

  • Handle warranty claims, job card approvals, and cost estimates.

  • Manage spare parts inventory and workshop tools.

  • Implement safety, quality, and operational procedures.

  • Coordinate with OEMs, insurance partners, and internal departments.

  • Achieve revenue and profitability targets for the service department.

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  Skills & Competencies:

  • Strong technical knowledge of vehicles and diagnostics.

  • Team management and leadership skills.

  • Customer service orientation.

  • Problem-solving and decision-making.

  • Knowledge of DMS (Dealer Management System) or ERP tools.

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  Typical Functional Area Mention (for job portals or resumes):

  Functional Area: Service, Repair & Maintenance (Automobile)

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  Would you like me to frame this as a job description (JD) format for sharing with clients or candidates?

   

  You said:

  create a JD - Ensure all customer’s vehicles are completed for delivery at the time promised. Reduce the vehicle carryover to increase workshop efficiency. Analyze repeat jobs (internal and customers reported) and implement countermeasures for improvement. Contribute to efficient service operations by reducing the causes of idle time and job stoppages. Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and Manpower productivity. Monitor job quality through quality control inspections, reports and complaints (PSF/General). Ensure accurate recording of Labour billed with respect to time taken. Submit timely and accurate warranty claims in line with the warranty policies and procedures. Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases. Maintain storage, forwarding and disposal of replaced warranty parts in line with the MSIL warranty guidelines. Organize camps/customer meets to enhance customer satisfaction. Ensure that the workshop operation meets the requirements of the local environmental authorities. Understand and implement all MSIL warranty policies and procedure manual and other policies. Actively follow-up on all Recall Campaign as instructed by MSIL. Training of the workshop staff as per requirement. 6 days working | mon- sat | 9-6 prapotion performance baced |Annual leaves ect post 6 months Accomadation Provided

   

  ChatGPT said:

  Here’s a professional and client-ready Job Description (JD) for the Workshop Manager – Automobile Industry role, based on the details you shared 👇

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  Job Title: Workshop Manager

  Industry: Automobile / Auto Dealership
  Location: [Specify Location]
  Working Days: 6 Days (Monday to Saturday)
  Timings: 9:00 AM – 6:00 PM

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  Job Summary:

  The Workshop Manager will be responsible for ensuring efficient day-to-day operations of the automobile workshop, maintaining high service quality, customer satisfaction, and profitability. The role involves managing workshop manpower, optimizing productivity, ensuring timely vehicle delivery, and adherence to manufacturer (MSIL) policies and procedures.

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  Key Responsibilities:

  • Ensure all customer vehicles are completed and ready for delivery as per the committed time.

  • Minimize vehicle carryover to improve workshop efficiency and throughput.

  • Analyze repeat jobs (internal and customer-reported) and implement corrective actions to prevent recurrence.

  • Contribute to efficient service operations by identifying and reducing idle time and job stoppages.

  • Ensure continued dealership profitability through proper workshop loading and manpower productivity.

  • Monitor job quality through quality control checks, inspection reports, and customer feedback.

  • Ensure accurate recording of labor billed with respect to actual time taken.

  • Submit timely and accurate warranty claims in accordance with MSIL warranty policies and procedures.

  • Reconcile warranty payments against the ledger and monitor goodwill warranty cases.

  • Manage storage, forwarding, and disposal of replaced warranty parts as per MSIL guidelines.

  • Organize customer camps and meets to enhance satisfaction and retention.

  • Ensure workshop operations comply with local environmental authority standards.

  • Adhere to and implement all MSIL warranty and operational policies.

  • Actively follow up on all recall campaigns as instructed by MSIL.

  • Oversee and facilitate training of workshop staff as per requirement.

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  Additional Details:

  • Working Days: Monday to Saturday

  • Work Hours: 9:00 AM – 6:00 PM

  • Probation Period: 6 months (Performance-based confirmation)

  • Leave Policy: Annual leaves applicable post-confirmation

  • Accommodation: Provided by the company