Chief Technology Officer/General Manager – E & D

Job Description:

Evolve Strategies for Technology Department

 Introduce Departmental Processes, systems, policies, for Design & Development of existing
Product development, New Product Development, Application development, and Technical
Services to meet Business Goals
 Periodically evaluate efficacy of the Departmental Processes for necessary course correction
 Confer with the concerned Functionaries viz. Business Development, Operations, etc. for
innovation and Product Improvements, to meet Market demands
 Evolve protocol for New Product Development, existing product improvement, Process
changes, etc. for operational effectiveness or Product Application enhancements
 Create system for speedy and accurate inputs to Operations and Quality for cost-effective
execution
 Guide and support creation of Standards for timely and cost-effective Production and
modifications for enhancing Market share and meeting customer expectation

Technology Partner & Operational Excellence

• Establish Monitoring Mechanism in place to ensure adherence to approved Product development Process & Quality Standards
• Drive innovation in existing products and promote new Product Development according to Business product roadmap
• Create mechanisms for Cost effective, speedy and efficient delivery of New Product outputs for effective execution and timely launch & sale in the market
• Periodically review adequacy of new / existing Products/Projects with Business Development and Execution, for improved Market share and Profitability
• Lead new technology development projects for performance improvement of existing products, New product development, productivity improvements, etc.
• Incorporate relevant expertise and experience in various initiatives / projects in line with brand/product strategy
• Actively search for best-in-class technologies among competitors and develop innovation roadmap
• Cooperate closely with concerned Functionaries viz. BD / Operations Heads to assure customer focus and target costing; co-develop product roadmaps
• Demand and Secure adherence to Org. Values and Code of Conduct by all Team Members
• Investigate Product failures or difficulties to diagnose faulty operation and recommend remedial actions
• Institutionalize Value Engineering for economical procurement / replacement of RM or input materials
• Create System for tracking efficacy of Quality Control / Assurance processes and parameters
• Build Quality Control & Assurance Policy, Systems & Processes and ensure adherence to the same
• Represent Company in technical presentations made to potential customers and provide necessary support to Marketing
• Track rework and wastages arising out of Product specifications for future correction
• Evolve a system for Knowledge Management for archiving past learnings to ensure Operational Excellence
• Monitor ERP to capture & maintain various Technology / R&D related data
• Establish and maintain operational budgets for his team personnel and equipment
• Proactively respond to dynamically altering Manufacturability requirement from NPD standpoint
• Guide and support various initiatives viz. Process / Projects for effective execution
• Benchmark Products vis-à-vis competition for Process/production time, input cost and performance
• Promote Quality consciousness by adherence to quality norms by Key Stakeholders viz. Manufacturing, Quality and SCM
• Support R&D projects at group level participating in meetings and sharing technical information and "best-practices”
• Encourage "best-practice" sharing through the participation and promotion of meetings, newsletters, knowledge sharing tools and all other initiatives
• Periodically seek Customer Feedback from Business Development for improvement of internal processes
• Proactively receive and process Feedback from Quality department
• Become Technology Partner to Customers by suggesting best of the technology to benefit them, releasing & sharing knowledge base, providing timely technical support, product enhancement requirements, etc.
• Write / Share performance requirements for product development
• Review and approve raw material requisitions for trials when required
• Ensure submission of all environmental Clearance data for all the products
• Ensure effective and optimised use of resources procured for trials
• Implement & Ensure Good Lab Practices

Develop and Lead Team

• Ensure obtain 'Right' Manpower with support of HR Department
• Establish high and stretched Performance Standards by Team members and ensure their achievement
• Continuously upgrade Team Capability and Departmental Efficiency by providing improvement suggestions
• Provide feedback to Team on customer problems or needs
• Monitor, improve, measure and manage performance of Team
• Promote a culture of sharing and team working for superior performance