sales Engineer

Job Description:

Key Responsibilities

1. Technical Pre-Sales Support

   • Understand customers’ construction-equipment needs (excavators, backhoes, loaders, graders, etc.).

   • Provide technical expertise: translate customer requirements into JD product solutions.

   • Prepare and present product demonstrations, technical proposals, and solution designs.

   • Work with internal teams (product, engineering) to tailor offerings to customer needs.

2. Sales & Business Development

   • Engage with dealers/distributors and end customers to drive sales.

   • Support sales team by qualifying leads, estimating costs, and building business cases.

   • Participate in RFP (Request for Proposal) response process: scope, specification, costing.

   • Negotiate technical terms, scope of work, and ensure feasibility of the solution.

3. Customer Relationship & After-Sales

   • Build and maintain strong relationships with customers (contractors, fleet owners).

   • Serve as a trusted advisor: explain technical advantages, ROI, and performance.

   • Provide post-sales support or handover to service teams, ensuring the technical solution works well for the customer.

   • Train dealers or customer staff on how to use JD technology or attachments effectively, if needed.

4. Market & Product Feedback

   • Collect customer feedback on JD machines and attachments.

   • Monitor competitor products and market trends.

   • Work with the product or R&D team to communicate customer needs or pain points.

   • Help define product enhancements based on field requirements.

5. Reporting & Forecasting

   • Prepare sales forecasts, technical assessments, and business plans.

   • Maintain CRM records and documentation for proposals, customer interactions, and technical specs.

Key Skills & Experience Needed

• Engineering Background: Mechanical, Construction Management, or similar engineering discipline (degree preferred).

• Technical Knowledge of construction machinery: hydraulics, engines, attachments, operating principles.

• Sales Acumen: Ability to work with sales teams, negotiate, and close technically complex deals.

• Communication Skills: Strong verbal and written communication for technical presentations and proposals.

• Customer-Facing Skills: Comfortable interacting with contractors, project managers, and dealer teams.

• Problem-Solving: Ability to craft custom solutions and think on your feet.

• Travel Readiness: Expect field visits to customers or dealers; many sales-engineer roles involve travel.

• Software Skills: Proficiency in Microsoft Office, and possibly CRM tools.