Consultant (IT Implementation / e-Governance)

Job Description:

Role Overview

The organization is seeking a qualified Consultant (IT Implementation) to support technology-driven projects for Central and State Government departments. The role focuses on IT solution implementation, system integration, process automation, digital transformation, and e-governance initiatives.

The ideal candidate will have hands-on experience delivering government IT projects and will support project planning, execution, monitoring, stakeholder engagement, and documentation.

Key Responsibilities

1. IT Project Implementation

• Support end-to-end implementation of IT systems, platforms, and digital solutions for government projects.

• Coordinate with technology vendors, system integrators, internal teams, and government stakeholders.

• Monitor project timelines, deliverables, quality parameters, and compliance requirements.

• Assist in UAT, system testing, deployment, and go-live activities.

2. Requirement Gathering & Analysis

• Conduct requirement gathering sessions with government departments.

• Prepare BRDs (Business Requirement Documents), FRS (Functional Requirement Specifications), and workflow documentation.

• Identify gaps in existing processes and propose technology-driven improvements.

3. Stakeholder Management

• Liaise with Central/State Government officials, IT teams, vendors, and implementation partners.

• Support meetings, workshops, training sessions, and review discussions.

• Build strong working relationships with key stakeholders to ensure smooth project execution.

4. Documentation & Reporting

• Prepare project reports, progress dashboards, presentations, and documentation as per standards.

• Maintain MIS, logs, issue trackers, and risk registers.

• Ensure timely submission of all deliverables and compliance with quality guidelines.

5. Technical Evaluation & Support

• Assist in evaluating IT solutions, proposals, architectures, and vendor capabilities.

• Provide support in RFP drafting, bid evaluation, and technical assessments.

• Coordinate troubleshooting and issue resolution with technical teams.

6. Monitoring & Field Support

• Conduct field visits when required to monitor project implementation.

• Collect feedback from end-users and provide recommendations for system enhancements.

• Track adoption, usage, and performance metrics of deployed systems.

Required Qualifications

• BE / B.Tech / MBA / PGDM / Post-Graduate degree in IT, Computer Science, Computer Engineering, or any relevant technical discipline.

• Minimum 4 years of experience in IT projects, digital transformation, or technology consulting.

• Must have worked in at least one Central or State Government project in areas such as:

  • IT implementation

  • System integration

  • e-Governance

  • Digital platforms

  • Technology-enabled service delivery

Skills & Competencies

• Strong understanding of IT systems, software development lifecycle, and digital solution deployment.

• Knowledge of e-governance frameworks, IT infrastructure, cloud services, and cybersecurity basics.

• Ability to create technical and functional documentation.

• Excellent communication, stakeholder management, and coordination skills.

• Strong analytical and problem-solving capabilities.

• Proficiency in MS Office tools and documentation platforms.

• Ability to manage multiple tasks and work in fast-paced environments.

Preferred Attributes

• Experience in government consulting or large-scale IT transformation programs.

• Understanding of emerging technologies such as AI, automation, data analytics, or cloud solutions.

• Experience working with system integrators and IT vendors.

• Willingness to travel for project reviews, field visits, and training sessions.