Telecaller

Job Description:

🔹 Role Overview:

We are looking for an enthusiastic and confident Telecaller to handle inbound/outbound calls, provide product/service information, and generate leads. The ideal candidate should have good communication skills, a positive attitude, and the ability to engage customers effectively.

🔹 Key Responsibilities:

• Make outbound calls to prospective customers and explain products/services.

• Handle inbound queries and provide accurate information.

• Maintain customer records and update CRM on a daily basis.

• Follow up with leads and convert them into potential customers.

• Achieve daily/weekly call and lead targets.

• Build positive customer relationships and ensure customer satisfaction.

• Coordinate with the sales team for appointments and follow-ups.

🔹 Required Skills:

• Good communication skills).

• Basic computer knowledge and ability to handle CRM software.

• Confidence, patience, and polite communication.

• Ability to persuade and handle customer objections.

• Positive attitude and willingness to learn.

🔹 Eligibility:

• Graduate in any stream.

• Freshers are welcome; training will be provided.

• Candidates with 0–6 months of telecalling experience preferred.

If you'd like, I can also prepare keywords for job posting, LinkedIn post, or a short JD version.