Business Analyst- IT

Job Description:

About the Role

We are seeking a highly skilled Business Analyst with strong experience in the finance and banking domain (6–7 years) to join our FinTech organization. The role requires deep expertise in financial products, loan lifecycle management, and digital financial services along with the ability to gather requirements, design user journeys, and collaborate with cross-functional teams to deliver scalable technology solutions.

Key Responsibilities

• Work with stakeholders (Product, Technology, Compliance, Risk) to gather, document, and refine business requirements.
• Analyze and translate complex business needs into clear functional specifications and user stories for product development teams.
• Collaborate with engineering and QA teams to ensure functional requirements are implemented accurately.
• Conduct gap analysis between current processes/systems and emerging business needs.
• Prepare business process workflows, BRDs (Business Requirement Documents), FSDs (Functional Solution Documents), and user journey designs.
• Support UAT (User Acceptance Testing) by preparing test cases, validating features, and ensuring smooth rollout of new releases.
• Work closely with the data and analytics team to define reporting requirements and performance KPIs.
• Monitor industry and regulatory updates (NBFC, RBI, digital lending guidelines) and ensure compliance is incorporated in product features.
• Act as a bridge between business users and technology teams to drive timely project delivery.
• Train internal stakeholders and end-users on product features and new process enhancements.

Required Skills & Experience

• 6–7 years of proven experience as a Business Analystin Financial Services, Banking, NBFCs, or FinTech domains.
• Strong understanding of loan products, credit lifecycle, collections, payments, reconciliation, and digital lending ecosystems.
• Experience in drafting BRDs, FSDs, Process Flow Diagrams, and Use Case documents.
• Familiarity with LMS (Loan Management Systems), Core Banking Systems, Risk & Compliance processes, and digital APIs.
• Strong analytical, problem-solving, and documentation skills.
• Proficiency in tools such as MS Visio, JIRA, Confluence, and MS Excel.
• Excellent communication skills to interact with senior management and technical teams.
• Knowledge of RBI regulatory frameworks and compliance requirements in FinTech is an added advantage.

Preferred Qualifications

• MBA/PGDM in Finance, Business, or related domain.
• Experience working in Agile/Scrum
• Exposure to digital payments, API integrations, or neo-banking platforms.

What We Offer

• Opportunity to work on innovative FinTech solutions shaping the future of digital lending.
• A collaborative environment interacting with product, engineering, and financial strategy teams.
• Growth opportunities in a high-impact, fast-scaling organization.