Senior Client Servicing Executive

Job Description:

CLIENT SERVICING
As a Client Servicing Manager, you will be handling daily operations and coordination between clients,
internal team, other stakeholders, etc. You will be doing implementation and reporting of campaigns
following a briefing from the client.
You will be responsible for ensuring proper delivery for your own campaigns and contributing to strategy
presentations. You will play a key role within this innovative and close-knit team. This role offers a great
opportunity to take mainline advertising campaign briefs from clients and create innovative and effective
media plans and add new channels.
Job Roles:
 Hands on experience in handling operations for multiple clients.
 Coordinate and develop day to day relationships with clients
 Ensure timely client reporting is produced accurately and on time, working with other internal
resources where necessary
 Attend regular client meetings, ensuring all pertinent actions are captured and subsequently delivered
on
 Analyse the input given together by the client with the background knowledge, research and your
own perspective to give a creative brief as per the workflow to the team when a new brief is received
 Handle and maintain records on all client activities competitors and industry
 Ensure proper deliveries by working closely with the creative team
 Identify opportunities for improvement on the client account through media, marketing, creative,
technological or process change
 Contribute to overall strategy and innovation
 Build solid customer/client relationships and serve as key point person for customers/client questions
 You will help identify additional opportunities for products and services within your account base such
as new avenues for distribution or new product opportunities
 You will proactively find new ways to build the client's business and grow accounts and use the
appropriate judgment and initiative to respond to customers in an effective and timely manner

 Provide daily assistance to the Manager including administrative tasks, monitoring
production/creative deadlines, media placements, client briefs, etc.
 Upselling new ideas to client.
Experience:
 Candidates with 4 years of experience from digital advertising background will be preferred.

Work from Office
Location – Kolkata, Salt Lake Sector V