Key Account Manager – Enterprise

Job Description:

Role Overview :
The Key Account Manager (KAM) will be responsible for driving revenue growth, account expansion, and long-termstrategic partnerships with large hospital groups and healthcare enterprises. This role requires strong CXO-level selling capability, a deep understanding of hospital economics, and the ability to position company as a revenue-intelligence and care-orchestration platform that delivers measurable business outcomes.

The KAM will own the end-to-end account lifecycle—from new logo acquisition and pilot conversion to multi-department expansion and predictable revenue realization.

Key Responsibilities :

Strategic Account Management & Revenue Growth Own and grow a portfolio of enterprise hospital accounts, driving ARR growth through new acquisitions,upsell, cross-sell, and renewals Convert pilots and proof-of-value engagements into long-term commercial contracts Identify and unlock incremental revenue opportunities across service lines (Women & Childcare, IVF,Oncology, Diagnostics, Multi-Specialty)
Build multi-year account expansion roadmaps aligned with hospital growth objectives
CXO & Clinical Leadership Engagement
Engage with CXOs and senior leadership (CEO, COO, CIO, CMO, Head Medical Services, Operations Heads) to align on revenue, outcomes, and operational priorities
Lead value-based selling conversations, articulating ROI, revenue uplift, and efficiency gains
Navigate complex hospital buying committees and decision-making processes
Solution Selling & Deal Closure
Drive consultative solution selling—mapping hospital pain points to company’s revenue and care-intelligence capabilities
Lead product demonstrations, pilot structuring, commercial negotiations, and contract closures Collaborate with Product, Clinical, and Customer Success teams to ensure seamless onboarding and value
realization
Revenue Predictability & Performance Management
Own revenue forecasts, pipeline hygiene, and quarterly targets

Track and communicate measurable business outcomes delivered to accounts (conversion uplift, IP growth, diagnostics realization, etc.)
Ensure high customer satisfaction & retention Market & Stakeholder Intelligence
Stay deeply connected to hospital market dynamics, competitive landscape, and evolving care-delivery economics
Act as the voice of the customer, feeding insights into product and growth strategy

Candidate Profile
Experience & Background
6–12 years of experience in enterprise B2B sales / key account management within healthcare
Strong experience selling to large hospital chains, multi-specialty hospitals, or healthcare enterprises
Prior exposure to healthcare SaaS, EMR/HIS, diagnostics, medical devices, or revenue-cycle solutions is highly
preferred
Demonstrated success in CXO-level selling and closing high-value, multi-stakeholder deals

Skills & Competencies
Proven ability to sell value, ROI, and outcomes, not just features
Strong understanding of hospital workflows, service-line economics, and patient lifecycle monetization
Excellent executive communication, negotiation, and stakeholder management skills
Data-driven, structured, and comfortable owning revenue numbers
High ownership mindset with the ability to operate in a fast-growing, high-accountability environment

Success Metrics
New enterprise accounts acquired and pilots converted
ARR and revenue growth within assigned territory
Expansion across departments and service lines
Deal cycle velocity and win rates
Customer retention and reference creation

Why Join Company
Opportunity to sell a category-defining revenue-intelligence platform in healthcare
Direct ownership of high-impact enterprise accounts
Exposure to CXOs and leadership teams across leading hospital groups
Fast growth, high accountability, and clear path to leadership roles