Tele Sales Executive

Job Description:

Urgent Opening
Job Title: Tele Sales Executive
Location: Near RR Mall, Surat

We are looking for a knowledgeable and dynamic Tele Caller to join our team in Surat. The ideal candidate will have a background in agriculture, strong communication and interpersonal skills, and a passion for helping farmers adopt modern farming practices. This role requires managing high call volumes while providing expert advice on crop nutrition, plant health, and farming solutions.

Key Responsibilities:
 Make 80–100 outbound calls daily to connect with farmers and guide them on agricultural practices, product usage, and crop advisory.
 Handle incoming farmer queries and provide clear, accurate, and helpful solutions.
 Document and verify customer details, maintain accurate records, and update information in the CRM system.
 Use MS-Excel to maintain call logs, feedback, and follow-up schedules.
 Collaborate with the agronomy and sales teams to ensure seamless support and customer satisfaction.
 Build trust and rapport with farmers to drive awareness, engagement, and adoption of agricultural products or services.
 Meet daily, weekly, and monthly call and sales targets.

Required Skills & Qualifications:
 Bachelor's degree/diploma in Agriculture, Horticulture, or related fields.
 1–3 years of experience in tele-calling or customer support, preferably in the agriculture sector.
 Strong communication skills
 Working knowledge of CRM tools, MS-Excel, and basic documentation.
 Good understanding of farming systems, crop cycles, agri-inputs, and farmer behavior.
 Ability to multitask, manage time efficiently, and work under pressure.

Preferred Attributes:
 Empathetic listener with a customer-first mindset.
 Passionate about improving farmer livelihoods and promoting sustainable agriculture.
 Quick learner and problem solver with a proactive attitude.