TeleCollection Executive
3 Nos.
123273
Full Time
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Sales / BD
Banking/Financial Services
Any - Any Graduation
Job Description:
Responsibilities:
- Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments.
- Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations.
- Payment Follow-Up: Ensure timely repayments and maintain accurate records.
- Collections Targets: Meet individual collection goals set by the team lead or manager.
- Customer Assistance: Resolve payment-related queries or concerns.
- Compliance: Follow legal and ethical guidelines in collections.
- Customer Data Management: Keep customer records updated in the collection system.
- Reporting: Update the team lead or manager on collection activities.
- Team Collaboration: Work with cross-functional teams to improve strategies.
- Quality Assurance: Ensure data accuracy and policy compliance.
Benefits :
Monthly incentives
- 6 Days Working (Sunday off)
- Shift timings: Rotational
- 9AM-6PM IST
- 11AM- 8 PM IST
Company Profile
A fintech- lending and financial inclusion platform. We are addressing the credit needs of the underserved/under-banked segment of society.
We provides short-tenure microloans through its app (iOS & Android). It is designed to improve access to affordable credit.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.