Technical Application Specialist
1 Nos.
123292
Full Time
2.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Pharma / Biotech / Healthcare / Medical / R&D
Medical/Healthcare/Hospital
Any - Any Graduation
Job Description:
Location: Delhi
Role Type: Auto Renewable Contractual
Working Days: 6 Days a Week
Primary Function / Goals / Objectives
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Achieve defined service level targets.
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Ensure 100% renewal of profitable business.
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Maintain high customer retention rates.
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Drive strong Net Promoter Score (NPS).
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Improve first-time/telephone resolution rates.
Major Responsibilities
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Deliver customer operator training at company facilities or customer sites.
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Execute new instrument and assay implementations up to Test of Record.
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Conduct on-site assay investigations, troubleshooting, and operator training/coaching.
Company Profile
Our client is an American MNC Pharmaceutical Company.
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