Dispatch Executive
Job Description:
We are hiring a Dispatch Executive in Ahmedabad.
Department: Logistics / Operations
Location: Ahmedabad, Gujarat
Reporting To: Chief Operating Officer
Job Type: Full-Time
Key Responsibilities
1. Coordinating Dispatch Operations
Oversee daily dispatch activities involving warehouse staff, drivers, and vendors.
Ensure all dispatches are executed on time as per project and customer requirements.
2. Scheduling and Planning
Prepare and maintain dispatch schedules based on material availability and site
readiness.
Work closely with procurement, warehouse, and project teams to align dispatch plans.
3. Route Optimization
Strategically plan transport routes to reduce delivery time, fuel costs, and delays.
Optimize routing for remote locations and multi-site deliveries.
4. Tracking and Monitoring
Monitor dispatch movement in real-time via GPS or regular driver communication.
Proactively manage delays or route changes and coordinate corrective actions.
5. Communication
Serve as the primary point of contact between drivers, logistics vendors, project
engineers, and clients.
Share timely updates with internal stakeholders on dispatch progress and exceptions.
6. Managing Dispatch Team
Supervise loading/unloading operations and ensure adherence to safety protocols.
Train and guide support staff involved in documentation and logistics handling.
7. Resolving Issues
Manage incidents such as damaged shipments, incorrect deliveries, or vehicle
breakdowns.
Coordinate with vendors, insurers, and internal teams for resolution and claims
processing.
8. Documentation and Records
Maintain complete dispatch documentation including delivery challans, movement
slips, and PODs.
Ensure both physical and digital records are accurate, up-to-date, and audit-compliant.
9. Performance Analysis
Track dispatch KPIs such as on-time delivery, lead time, and transportation efficiency.
Generate and share reports (daily/weekly/monthly) and propose improvements.
10. Team & Department Coordination
Collaborate with warehouse, purchase, project execution, and customer service teams.
Synchronize dispatch schedules with project timelines and site needs.
11. Compliance Assurance
Ensure adherence to all regulatory, safety, and internal SOP standards.
Confirm driver credentials and vehicle compliance with insurance and permits.
12. Budget & Cost Management
Monitor fuel usage, transport charges, and other dispatch-related expenses.
Recommend cost-saving measures while maintaining service quality.
13. Process Improvement
Identify inefficiencies in dispatch operations and recommend solutions.
Support implementation of dispatch software, digital tracking, and documentation
systems.
Qualifications & Skills
Education:
Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related
field (preferred).
Experience:
Minimum 2–3 years in dispatch, logistics, or supply chain roles.
Experience in solar, construction, or manufacturing industries is preferred.
Technical & Soft Skills:
Excellent coordination and planning abilities.
Working knowledge of GPS tracking and logistics software.
Proficiency in MS Office (Excel, Word) and digital documentation.
Strong communication skills in Gujarati, Hindi, and English.
Ability to handle high-pressure situations and multitask effectively.
Company Profile
--- --- is your trusted provider of innovative --- solutions for homes, businesses, and industries. We harness the sun’s power to lower energy costs and promote sustainability, helping you reduce your carbon footprint and achieve energy independence.
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