Senior Manager - Learning & Development PMO-Gurgaon

Job Description:

Key Responsibilities
1. Develop and implement a strategic learning and development framework that supports
organizational objectives.
2. Develop, maintain, and deliver regular L&OD reports and dashboards (on, participation, completion,
utilization, costs, effectiveness).
3. Monitor and evaluate the effectiveness of training initiatives through feedback, analytics, and
performance metrics.
4. Track KPIs and metrics aligned to L&OD strategy and business outcomes.
5. Support data collection and analysis from HR systems, and other learning platforms.
6. Identify opportunities to streamline L&D processes through technology and automation.
7. Oversee the learning management system (LMS), ensuring it meets user requirements and delivers a
positive learning experience.
8. Maintain process documentation, SOPs, and governance standards.
9. Own and manage the centralized L&D calendar across all learning offerings.
10. Coordinate with L&D partners and business stakeholders to plan, schedule, and prioritize learning
initiatives.
11. Ensure visibility and alignment of L&OD activities across the organization.
12. Monitor delivery timelines, dependencies, and risks, escalating issues as needed.
13. Provide PMO support for Learning and Talent projects and initiatives, including planning, tracking,
and status reporting.
14. Maintain project plans, RAID logs, and documentation for key L&D programs.
15. Support budget tracking, vendor coordination, and contract milestones where applicable.
16. Stay updated with industry trends and best practices in L&OD to drive innovation within the
organization.