AM/DM– L&D Operations - Navi Mumbai

Job Description:

Role Objective:

Company for an L&D specialist who excels in the "back-end" of training. Your primary focus will be designing the learning architecture, managing our Learning Management System (LMS), and ensuring that every training initiative is backed by data and high-quality content. This role prioritizes contentstrategy and operational management over classroom delivery.

Key Responsibilities
1. Learning & Development (L&D) Strategy

• Conduct organizational-level Training NeedsAnalysis(TNA) in coordination with Department Heads.
• Map competencies for various sales roles and design structured learning paths.
• Collaborate with the Head of Training to build a long-term L&D roadmap that aligns with PropertyPistol’s business goals.

2. LMS Management & Administration

• Act as the Primary Administrator for the company’s LMS platform.
• Upload, organize, and manage all e-learning content, ensuring a seamless user experience for the sales team.
• Track user engagement, course completion rates, and assessment scores through the platform.
• Troubleshoot technical issues and coordinate with the IT/Vendor team for LMS updates. 

3. Instructional Design & Content Creation

• Create comprehensive training modules, including SCORM-compliant content, interactive PDFs, and video tutorials.
• Develop "Sales Playbooks" that translate complex real estate processes into easy-to-digest digital content.
• Design assessments and certification exams to validate learning outcomes.

4. Training MIS & Analytics

• Build and maintain a real-time L&D Dashboard for the leadership team.
• Analyze the correlation between LMS module completion and actual sales performance.
• Manage all training documentation, including schedules, budgets, and post-training feedback reports.

Candidate Profile

• Experience: 3–6 years in L&D Operations or Instructional Design.
• LMS Expertise: Hands-on experience managing platforms (e.g., Moodle, Cornerstone, Darwinbox, or custom LMS).
• Technical Skills: * Advanced MS Excel (VLOOKUP, Pivot Tables, Dashboards). o Content tools (Articulate Storyline, Adobe Captivate, or Canva/PPT).
• Education: Graduate/Post-Graduate (Certification in Instructional Design or L&D is a huge plus).

Comfortable with a 6-day work week.

Key Performance Indicators (KPIs)

• • LMS Adoption Rate: Percentage of the active sales force utilizing digital modules.
• • Content Accuracy: Zero-error rate in training manuals and playbooks.
• • Reporting Timelines: 100% adherence to weekly MIS submission deadlines to the Head of Training.
• • Knowledge Retention: Average assessment scores across the organization