Showroom Sales Executive

Job Description:

Job Profile: Showroom Sales Executive
Location: Showroom / Gallery

Role Overview - To manage walk-in customers at the Amrock Stone showroom, explain products
effectively, generate enquiries, and convert leads into sales while maintaining premium brand
presentation and customer experience.

Key Responsibilities

Customer Handling & Sales
 Attend walk-in customers, architects, builders, and contractors visiting the showroom
 Understand customer requirements and suggest suitable Amrock Stone products (cladding
stones, designer bricks, fluted panels, micro-coating, artifacts, etc.)
 Explain product features, applications, finishes, and installation methods
 Generate quotations, follow up on enquiries, and close sales

Showroom Management
 Maintain proper display of all product panels and sample areas
 Ensure showroom cleanliness, lighting, and overall visual appeal as per Amrock SOP
 Arrange samples, catalogues, and shade cards for easy access

Lead Management & Follow-up
 Record all enquiries in enquiry register / CRM
 Regular follow-up with customers, architects, and site engineers
 Coordinate with backend team for order processing, dispatch, and delivery timelines

Brand Representation
 Maintain professional conduct and brand-consistent communication
 Educate customers about Amrock quality standards, micro-coating benefits, and warranty
guidelines
 Handle customer objections and provide solutions within company policy

Skills & Requirements
 Experience in building materials, tiles, stones, cladding, or interiors preferred
 Good communication and convincing skills
 Basic knowledge of measurements, area calculation, and quotations
 Presentable, confident, and customer-focused personality
 Ability to use WhatsApp, email, and basic computer tools