Project Manager (Web Technologies)

Job Description:

Client & Communication Management

 Act as the primary point of contact for clients, managing all project communications and expectations.

 Build and maintain strong client relationships through transparency, clarity, and regular progress updates.

 Convert client requirements into actionable project plans and deliverables for internal teams.

Project Planning & Execution

 Develop and maintain comprehensive project plans, timelines, and task allocations for end-to-end delivery.

 Coordinate across design, development, and QA teams to ensure alignment with scope, quality, and timelines.

 Monitor and document project progress using structured tracking methods.

 Identify potential risks or dependencies early and implement proactive mitigation strategies.

Process & Team Coordination

 Manage multiple projects efficiently, ensuring optimal resource utilization and workload balance.

 Collaborate with team leads and leadership to improve internal workflows and communication processes.

 Define and implement best practices for project management across the organization.

 Ensure that all project documentation, reports, and closure notes are complete and accurate.

Technical Understanding

 Possess a working knowledge of web technologies such as WordPress, .NET, and other CMS frameworks.

 Collaborate with technical teams to understand project scope, feasibility, and deliv ery requirements.

 Facilitate smooth handoffs between design, development, and QA stages to maintain efficiency and quality.

Required Skills & Qualifications:

 4–6 years of experience in project management within a digital agency or IT ser vices environment (agency background mandatory).

 Strong understanding of project lifecycle management, from requirement gathering to delivery and post-project review.

 Excellent verbal and written communication skills (neutral accent preferred).

 Proven organizational and multitasking capabilities to manage multiple priorities effectively.

 Experience managing international clients across various time zones.

 Proficiency in Basecamp and Zoho Projects (mandatory); familiarity with Jira or Asana is an advantage.

 Hands-on experience managing WordPress and .NET-based projects.

 Working knowledge of CMS platforms, APIs, UX/UI principles, and responsive design.

 PMP or equivalent certification preferred (not mandatory).

 Strong leadership, problem-solving, and client management abilities.