Field Service Executive
Job Description:
Job Summary
We are seeking a proactive and technically skilled Field Service Executive to handle installation, maintenance, and troubleshooting of equipment installed on HEMMs (Heavy Earth Moving Machinery) and MHEs (Material Handling Equipment) across customer sites in India. The role involves close customer interaction, on-site technical support, and participation in long-term projects.
Key Responsibilities
Install company products on HEMMs and MHEs at customer locations across PAN India.
Perform troubleshooting during installation, quality checks, and incoming inspections.
Conduct preventive and corrective maintenance activities on equipment.
Explain equipment functionality, safety procedures, and operational guidelines to customers.
Demonstrate new features and recommend suitable upgrades when applicable.
Provide timely and accurate feedback from customers to internal teams.
Lead or support field projects as assigned.
Respond to breakdowns and emergency service calls within defined timelines.
Maintain service reports, installation records, and project documentation.
Key Skills & Competencies
Technical Skills
Installation and maintenance of HEMMs / MHEs
Electrical & electronics troubleshooting
Reading electrical diagrams and schematics
Equipment commissioning and testing
Preventive & breakdown maintenance
Quality and incoming inspection processes
Functional & Soft Skills
Strong customer-handling and interpersonal skills
Clear verbal communication and explanation ability
Time management and task prioritization
Problem-solving and analytical skills
Ability to work independently at remote sites
Willingness to travel extensively and work on long-duration projects
Educational Qualifications
ITI – Fitter / Electrician
OR
Diploma / B.Tech in Electrical or Electronics Engineering
Experience Required
Hands-on experience in maintenance, installation, or servicing of HEMMs / MHEs
Prior field service or on-site technical support experience preferred
Company Profile
The company is an industrial safety solutions provider focused on enhancing workplace and vehicle safety across sectors like ports, logistics, warehouses, mining, and construction. The company supplies and installs advanced safety systems such as warning lights, proximity sensors, cameras, alarms, and monitoring solutions for heavy-duty vehicles and equipment, helping reduce accidents and improve operational safety standards. The firm supports clients with customized safety technology and services that enhance visibility, compliance, and risk mitigation in high-traffic industrial environments.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.