Urgent Opening Service Coordinator - Surat

Service Coordinator

1 Nos.
127842
Full Time
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.20 LPA
ITES / BPO / KPO / Customer Service / Operations
Textiles/Garments/Yarn/Fabrics
B.Com - Commerce; B.Com - Marketing; BA - Communication; Diploma - Computers
Job Description:

Urgent Job Opening - Service Coordinator
Location : Ichhapore GIDC,
Behind GEB Office, Ichhapore,
Surat - 394510 Gujarat, India.

Require Male / Female / Both : BOTH

 Job Time: 09:00 AM TO 06:00 PM

• Education: High school diploma required; post-secondary degree preferred.
• Skills: Exceptional customer service, communication, organization, and problem-solving abilities.
• Technical Skills: Proficiency in database management and scheduling software.
• Experience: Prior experience in service, logistics, or customer-facing roles is commonly required.
Key Responsibilities
• Scheduling & Dispatching: Coordinating service appointments, technicians, and resources efficiently.
• Client Liaison: Serving as the main contact point, handling inquiries, and providing updates on service status.
• Problem Resolution: Addressing and resolving customer service queries or issues promptly.
• Record Management: Maintaining accurate client databases, service records, and work orders.
• Process Improvement: Identifying opportunities to improve service efficiency and implementing changes

Company Profile

ComPANY is one of the Manufacturer of yarn testing equipments, autoconer spares & form fill seal machine since 2015 in Surat, Gujarat.

Telephonic Interview Available

  • Telephonic interview are scheduled for this job opening.
  • Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
  • Candidates can call recruiter on given contact to start telephonic interview during working hours.

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