Sales Admin (Sales Support & Back Office)
Job Description:
Role Overview
The Sales Admin – Junior supports the sales team by managing documentation, CRM updates, proposal coordination, reporting, and internal follow-ups. This role ensures accurate tracking of inquiries and smooth execution of day-to-day sales operations through structured coordination with internal teams.
Key Responsibilities
1. Sales Operations & Documentation
- Maintain and update sales inquiries, lead trackers, and CRM records
- Prepare and organize quotations, proposals, booking forms, and sales documentation
- Track inquiry lifecycle stages:
- New
- In Progress
- Converted
- Lost
- Maintain accurate Google Sheets / Excel sales trackers
- Support preparation of:
- Sales decks
- MIS reports
- Email drafts
- Client responses
2. Coordination & Sales Support
- Coordinate with internal departments for:
- Availability
- Pricing
- Timelines
- Approvals
- Support Sales Managers with:
- Follow-ups
- Status tracking
- Meeting readiness
- Maintain organized records of:
- Call logs
- Client communications
- Confirmations
- Approvals
- Ensure weekly sales review data readiness and tracker accuracy
3. Process & Compliance Support
- Generate basic SAR-assisted line items where required
- Maintain documentation for:
- Contracts
- NDAs
- Invoices
- Vouchers
- Booking confirmations
- Ensure adherence to:
- Internal SOPs
- Audit requirements
- Process compliance standards
- Provide administrative support aligned with sales workflow requirements
Required Skills & Qualifications
Education
- Graduate (any discipline)
Technical Skills
- Google Sheets / MS Excel (VLOOKUP, Pivot Tables, basic formulas)
- MS Word and PowerPoint
- CRM / Lead tracking systems
- MIS reporting support
Core Competencies
- Strong coordination and communication skills
- High attention to detail and data accuracy
- Follow-up discipline
- Process-oriented working style
- Team support mindset and professional office etiquette
Success Metrics (KPIs)
| KPI | Target |
|---|---|
| Lead / Inquiry Update Accuracy | 100% error-free tracking |
| Proposal / Quotation Support TAT | Within 24 hours |
| Inquiry Status Tracking | 100% real-time updates |
| Internal Coordination Support | Timely closures |
| Follow-up Discipline | Zero missed follow-ups |
Behavioral Competencies
- Ownership and accountability
- Attention to detail
- Coordination maturity
- Reliability in execution support
- Proactive assistance mindset
Key Skills :
Company Profile
Established in 1998, The company has been committed to bring their clients the best in value and quality travel arrangements.
Their strong company culture and passion for our profession has resulted in them being named one of the "Best Corporate Travel Agency" in Ahmedabad. The management is active on various travel advisory boards and committees for travel organizations. They are a part of IATA, TAAI, IATO, TAFI etc. Travel magazines (Insights Success) and many more.
They are amongst the top luxury travel providers in India and are a part of Traveller Made. They are also preferred partners with LHW (The Leading Hotels of the World), Jumeirah Hotels, Four Seasons Hotels, Preferred Hotels Partner, Stars and Luminous of Marriott Hotels, Hyatt Prive, Diamond club of Dorchester Collection Hotels, Address Hotels and lot more luxury hotels.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.